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5 pending · 0 resolved this session
SLA: <15 min (Tier H) · <5 min (Tier C)
CS-2026-SG-41905
HIGH
Refund Dispute — Repeated
Mei Lin Chua
14.3
13h 37m ago
CS-2026-SG-41887
HIGH
GrabPay Dispute — Late Filing
Raj Patel
11.6
13h 54m ago
CS-2026-SG-41870
HIGH
Merchant Partner Complaint
Priya Sharma
10.8
14h 10m ago
CS-2026-SG-41855
CRITICAL
GrabPay Security — Identity Theft
Mei Lin Chua
17.5
14h 22m ago
CS-2026-MY-10422
HIGH
Promo Order Refund
Aisha Binti Mohd
10.3
14h 37m ago
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